As a Programs Coordinator, I assisted with developing and distributing promotional materials, advertising programs in newspapers and on social media, and promoting initiatives across educational institutions. I collaborated with alumni to organize activities and report their impact, while coordinating logistics for Enhancement and Pre-Departure Orientations. I supported day-to-day administrative operations for the Kennedy-Lugar YES Program and Asia Kakehashi Project, managed applicant screening logistics from preliminary to final interviews, and assisted finalists with visa applications. Additionally, I organized Travel Orientations, followed up with finalists for required documents, and addressed challenges during the Final Application process. I contributed to iEARN-Bangladesh’s core activities by maintaining its website and Facebook page—responding to queries and updating program events—and facilitated teacher networks through workshops and trainings.

As an Examiner of Speaking Examinations, I administered English Speaking Tests for school-based examinations at designated venues in full compliance with Cambridge International Examination and Pearson Edexcel guidelines. I meticulously maintained the security of all practical instructions and test materials. Prior to each examination, I carefully reviewed speaking instructions and promptly communicated any special requirements to the British Council in writing, while ensuring absolute confidentiality of all examination materials throughout the process.

As a Teacher of English, I taught Primary, Lower Secondary, Adult and IELTS preparatory classes in compliance with British Council policies and procedures.  I also addressed concerns and delivered timely, constructive feedback to foster a collaborative educational environment.

As an Online Volunteer, I supported Bangladeshi youth in improving their English by guiding them through the Business and Social English self-study course, answering their questions and ensuring their comprehension. I conducted speaking and pronunciation practice sessions through interactive exercises, role-plays, and discussions to enhance their fluency. I also provided constructive feedback on their grammar, vocabulary, and pronunciation to strengthen language accuracy. Each week, I helped them gain confidence in professional and social English communication.

As a Teacher-in-charge, I taught middle school English, communicated with the parents and other stakeholders to ensure a quality learning experience for the students. Additionally, I coordinating the middle school English teachers in compliance with the organization’s policies and procedures.

As an Assistant to the Director, I have promoted the Kennedy-Lugar YES Program in Bangladesh. I assisted the Director in recruitment and screening process of high school students and collaborate with the U.S. Government agencies and the local embassy to ensure safe travel and learning opportunities for the scholars.

As an Alumni Instructor, I served as a teacher and a role model to approximately 900 high school students from 39 countries who won the Kennedy-Lugar Youth Exchange and Study Prgram scholarhip. I helped prepare program participants for the year ahead during the three-day orientation held for the four arrival groups.

As a Store Manager, I oversaw employees and maintained inter-branch communication. I also ensured all operations adhere to the guidelines set forth by the North End authority. Along with that I participate in daily operations and managed customer feedback. Additionally, I provide the staff members with practical and theoretical training on customer service and coffee making skills.